Shipping and Returns

Shipping

All items with the exception of Ammunition will be shipped via the least expensive method possible (Ammunition will be shipped using Fed-Ex ground).

Returns

Returns will only be accepted for merchandise found defective immediately upon receipt. Papas Toybox LLC  will provide YOUR CHOICE of a replacement item (pending availability) or full refund on all non-firearm products found defective upon receipt.

Return Rules

  • Customer must bring product concerns to Papas Toybox LLC (dba PapasOutdoors.com) within 48 hours of receipt of merchandise.
  • If you receive a damaged shipment, please note this on the freight delivery record and take pictures of the damages. Please keep all packaging and notify Customer Service immediately
  • Return must be received within 20 days of issued RMA.
  • Items inspected and deemed not defective will accrue a 15% restocking fee.
  • Item must be returned new with packaging intact.
  • Optics/Iron Sights/Scope Mounts/Rings are not returnable if installation has been attempted.
  • Barrels/Uppers/Etc that have been fired are NOT returnable and must go through the manufacturer.
  • We are unable to accept returned product in opened packaging and used product.
  • We are not a warranty repair station, and we cannot accept used defective merchandise returns. This merchandise is subject to the manufacturer’s specified warranty policy, and the manufacturer should be contacted directly for details.

Return Process

If you receive a defective item, please immediately call the shop at 612-306-1034 to request a return authorization number. Please have the following information available:

  • Order Number
  • Item Number
  • Type of Return - Refund:Exchange:Shortage/Overage:Damaged Shipment:Other
  • Reason for return
  • Point of contact
  • Preferred method of contact
  • Is there supporting information (I.e. photos of damaged packaging)

ALL AMMUNITION SALES ARE FINAL

BY USING AND ORDERING FROM OUR SITE, USER AGREES TO THESE TERMS


Papas Toybox LLC. - Welcome to Papas Outdoors!

IMPORTANT NOTICE: PapasOutdoors.com will NO LONGER accept any order that does not ship to the billing address. This decision is non-negotiable to to the current frequency of credit card fraud prevalent in our society.


$5 Shipping on all orders with Papas Outdoors. No matter how small your order, or how large $5 covers the shipping.